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Ethical Business in the Heart of Gloucestershire

Help

Receiving a refund

We will be able to fully refund your purchase provided you follow the steps in the Returning your purchase help section.

How long will my refund take?

After your goods have been collected and they have been returned to our warehouse for inspection, your refund will be issued back to your original method of payment within 14 days of originally notifying us.

You will then be refunded with the full price you paid for the product.

Will you refund the delivery charge if I return an item?

We can offer you a refund of what you paid for your item, but are unable to refund the original delivery charge of returned product.

Yes